Payment Policy

At Alpine Stay, we strive to provide a seamless and secure shopping experience. Please review our payment policy below to understand the payment methods and procedures we offer:

Accepted payment methods

We accept the following payment methods

Credit/Debit Cards: We accept major cards, including Visa and MasterCard.
PayPal: You can securely pay using your PayPal account.

Payment security

Your security is our top priority. To protect your financial information, all transactions on Alpine Stay website use secure encryption technology.

SSL Encryption: Our site is secured with SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is transmitted securely.

PCI Compliance: We adhere to Payment Card Industry (PCI) standards to ensure the highest level of security for your payment details.

Payment authorization

By placing an order, you authorize us to charge the payment method provided for the total amount of your order, including taxes, shipping fees, and any additional charges. If we cannot process your payment, your order may be delayed or canceled.

Confirmation of order

An email confirming your order will be sent to you as soon as your payment is accepted. This will include the specifics of your order, the anticipated date of delivery, and tracking details as soon as it ships.

Currency

All prices on our website are displayed in United States Dollars (USD).

Payment issues

If you experience any issues during checkout, please try the following:

Check your payment information.
Verify that your card hasn’t expired.
For information on such restrictions, contact your bank.
If problems persist, please contact our customer service team at admin@alpinestay.site for assistance.

Refunds processing

Refunds are often processed within 10 business days (Monday to Friday). please read our Refund Policy for further details.

Taxes and duties

Domestic Orders: All applicable taxes are included in the final price at checkout.

International Orders: Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Fraud prevention

Alpine Stay reserve the right to cancel any order suspected of being fraudulent or containing false information. If your order is flagged for potential fraud, we may contact you to verify your identity before proceeding with the order.

Modifications to policies

This Payment Policy may be updated at any moment by us. Any modifications will be updated with a new effective date on this page. For revisions, we advise reviewing this policy on a regular basis.

Do you need assistance?

If you require assistance or have inquiries concerning your payment, please get in touch with us at admin@alpinestay.site or call us at +1 (404) 590-7154

For More Information

Trade Name: Alpine Stay
Support: 24/7-
Business Time: Monday to Friday (9am to 6pm)
Business Number: +1 (404) 590-7154
Business Mail: admin@alpinestay.site
Physical Address: 8034 Thaxton Rd, Austin, Texas 78747, United States